Okome Sablé, Cultured Butter, 1 bag (4 pcs) | Gluten-Free

About 20 days from the shipping date. Store away from heat and direct sunlight, and enjoy as soon as possible.

• Choosing a delivery date and time　After choosing your items, you can specify them on the cart page (bag icon at top right → "View cart"). They cannot be specified at checkout.
• Delivery dates can be chosen 10 or more days after your order date. If you need it sooner, please contact us before ordering.
• Without a specified date, we ship as soon as your items are ready (usually about 5 to 10 days after we receive your order).
• Deliveries may be delayed by weather or traffic conditions.
• During busy seasons such as the summer and year-end gift seasons, Obon and the New Year holidays, delivery dates and times may not be available.
• If no one is available at the specified date and time and we cannot reach you, or the holding period expires, the package will be returned to us. Due to the nature of our products, we cannot offer a refund or redelivery in that case.

Shipping: we deliver by Yamato Transport or Sagawa Express.

Dorayaki, butter sandwiches and bagels: frozen delivery
Baked sweets: room-temperature delivery (chilled delivery when outdoor temperatures exceed 25°C, such as from early May to mid-October).
The delivery temperature is shown on each product page and at checkout.

Shipping rates (room-temperature delivery, tax included)

Region Rate
Hokkaido ¥2,620
Tohoku (Aomori, Akita, Iwate, Miyagi, Yamagata, Fukushima) ¥2,050
Kanto & Shinetsu (Yamanashi, Kanagawa, Tokyo, Chiba, Saitama, Gunma, Tochigi, Ibaraki, Nagano, Niigata) ¥1,740
Chubu & Hokuriku (Fukui, Ishikawa, Toyama, Mie, Aichi, Shizuoka, Gifu) ¥1,480
Kansai & Shikoku (Wakayama, Nara, Hyogo, Osaka, Kyoto, Shiga, Kochi, Ehime, Kagawa, Tokushima) ¥1,350
Chugoku & Kyushu (Yamaguchi, Hiroshima, Okayama, Shimane, Tottori, Kagoshima, Miyazaki, Oita, Kumamoto, Nagasaki, Saga, Fukuoka) ¥1,230
Okinawa ¥1,940

Cool delivery (chilled or frozen) adds ¥330 (tax included) to the rates above.
Items with different delivery temperatures cannot be packed together, and shipping is charged for each temperature (e.g. frozen + chilled = 2 packages).
Shipping is calculated automatically and shown at checkout before you confirm your order.

Shipping rates for Tokyo-only items (room-temperature delivery, tax included)

Region Rate
Tohoku, Kanto, Chubu & Kinki (Aomori, Akita, Iwate, Miyagi, Yamagata, Fukushima, Nagano, Niigata, Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Yamanashi, Toyama, Ishikawa, Fukui, Shizuoka, Aichi, Gifu, Mie, Kyoto, Shiga, Nara, Wakayama, Osaka, Hyogo) ¥1,100
Chugoku & Shikoku (Okayama, Hiroshima, Yamaguchi, Tottori, Shimane, Kagawa, Tokushima, Kochi, Ehime) ¥1,300
Kyushu (Fukuoka, Saga, Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima) ¥1,500
Hokkaido ¥1,500
Okinawa ¥1,700

• Shop Pay
• Credit cards　Visa, Mastercard, American Express, JCB
• Apple Pay / Google Pay
• Bank transfer　We will send you the account details after you order, and ship once we confirm your payment. If you specify a delivery date, please transfer at least 5 days before that date. If you are in a hurry, please choose card payment or contact us before ordering. Orders will be canceled if payment is not confirmed within 14 days of the order date. Bank transfer fees are paid by the customer.

About express checkout If the recipient and the sender are the same, you can pay easily with Shop Pay, Apple Pay or Google Pay.

Because every item is made after your order is placed, we ask that you refrain from canceling or changing your order once placed. If you need to make a change, please contact us as soon as possible.
We cannot accept cancellations or exchanges after shipping.
If an item arrives damaged or defective, we will replace it, so please contact us as soon as possible.
As these are food products, we cannot respond to reports made more than one week after delivery.